With Cybercrime and Fraud posing significant risks to individuals, businesses, and society, it is incumbent upon us to increase awareness and take preventive action to protect ourselves, our financial institutions and our customers. Join us for a “Lunch & Learn” Zoom event hosted by the RMA New England Women's Affinity Group. Our select panel of experts will provide insight into fraud prevention, financial crimes, law enforcement and IT infrastructure.
You will have the opportunity to pose questions to our panelists and moderator about cybercrimes and learn how to proactively manage related risks.
We will explore the following:
- How do you know that a fraud has occurred?
- What happens after a fraud/cybercrime is identified?
- How do you report fraud to the appropriate agencies?
- When does the FBI and/or law enforcement get involved?
- How can bankers assist customers who become victims of cybercrime or identity theft?
- How do we prevent future incidents?
You will have to attend to learn more…it’s “classified”!
About our Panelists:
Kathleen Queally: FBI Supervisory Special Agent (SSA)
Kathleen Queally entered on duty as a Special Agent in 2002. She was assigned to the NY Office Corporate Securities Fraud Squad, focusing on international securities fraud and insider trading investigations. From 2008 - 2010, she was a Program Manager in the Economic Crimes Unit at FBIHQ overseeing the East Coast Offices and the Securities/Commodities Fraud Programs. From 2010 - 2016, she worked in a Resident Agency of the NY Office, focusing on health care fraud, bank fraud, money laundering and investment fraud investigations. From 2017 - 2018 she was the Head of the Transfer Unit within the Human Resources Division at FBIHQ. In November 2018, she was promoted to SSA in the Boston Division overseeing the Financial Institution Fraud/Money Laundering squad.
Erica Bailey: VP, Fraud Prevention Manager, Brookline Bancorp
Erica Bailey is Fraud Prevention Manager of Brookline Bancorp’s Financial Intelligence Unit Team. She is a Certified Fraud Examiner (CFE) with an M.S. in Security and Resilience Studies, and a B.S. in Political Science and Criminal Justice, both from Northeastern University. In her role at Brookline Bancorp, Erica oversees the Bank’s fraud detection and investigations function as well as the case management and reporting program. Erica is passionate about fraud prevention through education, particularly to the most vulnerable populations.
Taryn Wilson: SVP, Chief Financial Crimes Officer, Cape Cod 5
Taryn Wilson serves as Senior Vice President, Chief Financial Crimes Officer at Cape Cod 5, a $5 billion dollar community bank headquartered in Hyannis, MA. Her responsibilities include management of the Bank’s fraud prevention and anti-money laundering team, infrastructure and strategy. Prior to joining Cape Cod 5, Taryn served in various risk management roles within the financial industry, starting her career as a compliance analyst for Goldman Sachs in New York City. Taryn is a graduate of Franklin & Marshall College in Lancaster, PA and of the American Bankers Association (ABA) Stonier Graduate School of Banking. She holds her Certified Regulatory Compliance Manager (CRCM) as well as her Certified Anti-Money Laundering and Fraud Professional (CAFP) designations through the Institute of Certified Bankers. In 2022, Taryn was appointed to the Federal Trade Commission’s Industry Training Group, focused on the financial industry’s outreach efforts on fraud prevention and developed in response to the Stop Senior Scams Act. Taryn speaks frequently on the topic of fraud and cyber awareness for community partners, business clients and industry groups as she believes strongly that education is the best prevention against financial exploitation.
Chris McGowan, Chief Information and Data Officer, South Shore Bank
Chris has over 35 years’ experience in banking and 20 years in managing bank technology platforms. She has been with South Shore Bank since 2022 and is responsible for all the IT infrastructure, along with budgetary responsibilities. She oversees Project Management, Business Analysts, critical systems, enterprise content and workflow management as well as third-party oversight. Prior to being with the Bank, she worked at Rockland Trust Company for 37 years. She held several roles there throughout her career eventually leading to the position of Senior Vice President, Director of Software Engineering, Data Governance & Quality Assurance. Chris has been President of Region 6 User Group for FIS, FIS Horizon InFoShare National Board and WolfPAC User Group. She was Co-Chairman for the Horizon Advisory Council, and Treasurer for Friends of Scituate Hockey. She holds certificates from the IT Leader Development Consortium from Babson Executive Education; Finance for the Technical Executives from MIT Sloan School of Management; and Loans to Small Business, Commercial Lending, and Analyzing Business Cash Flows from Omega Studies. She earned a certificate in Branch Management from the New England Banking Institute. She graduated from Plymouth State College.
About our Moderator
Carolyn Normand, Chief Credit Officer, South Shore Bank
Carolyn Normand, Chief Credit Officer, South Shore Bank. Carolyn has been in the banking industry for 20 years and is currently responsible for overseeing credit risk and administration for the Bank. She is Chair of the Bank’s Commercial Loan Approval Committee, Chair of Asset Quality Committee, a member of the Bank’s Audit Committee, and the Compliance Committee. Prior to joining South Shore Bank, she was a Senior Credit Officer for People’s United Bank. She also previously worked at Rockland Trust as the Credit Manager and has held other various credit and underwriting positions at Santander and Wells Fargo. She currently serves as Vice President of the RMA New England Chapter, is Co-Chair of the RMA Women’s Affinity Group, and a member of the RMA Programming Committee. Additionally, Carolyn is a guest speaker with finance and credit analysis students at Northeastern University and participates as a panelist and moderator for various events related to Commercial Credit, Real Estate Lending, Construction Lending, Women’s Leadership, and Career Progression. Carolyn serves on the Board, is Assistant Clerk, and Finance Committee member for Family and Community Resources in Brockton, MA. She is an active volunteer with many organizations on the South Shore including the Weymouth Food Bank, Cardinal Cushing Center, and Father Bills, among others.
Chapter Supporters register here
RMA Members and Non-Members register here
After registering, you will receive a confirmation email containing information about joining the meeting.
For more information contact:
Julie Conroy, Chapter Executive Director
Julie@rmanewengland.org